Privacy Policy

Effective Date: 2 July 2025
Business Name: Prospectly
Website: https://prospectly.com.au
Contact: admin@prospectly.com.au | 0466 538 829

1. Introduction

Prospectly is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website, engage our services, or contact us.

2. What Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Business name

• Location or suburb

• ABN (if relevant)

• Details about your enquiry or business needs

• Website usage information (e.g. IP address, browser type, pages visited)

In some cases, we may also collect sensitive information, but only with your explicit consent or as required by law.

3. How We Collect Information

We collect your information when you:

• Complete forms on our website (e.g. contact, quote, or lead forms)

• Contact us via phone, email, or social media

• Subscribe to our newsletters or updates

• Participate in marketing campaigns

• Use our digital services (including CRM integration, training enrolment, or advertising solutions)

We may also use cookies and analytics tools (like Google Analytics) to gather non-identifying information to improve our services.

4. How We Use Your Information

We use the information we collect to:

• Provide our services (lead generation, training access, CRM setup, website design, etc.)

• Respond to your enquiries and provide tailored solutions

• Deliver relevant marketing content, offers, or updates

• Improve the functionality and user experience of our website

• Comply with legal obligations or resolve disputes

We will never sell or rent your information to third parties.

5. Disclosure of Personal Information

We may share your personal information with:

• Our employees, contractors, or service providers (who are bound by confidentiality agreements)

• Registered Training Organisation partners (for training-related services)

• CRM and marketing technology providers (for service delivery)

• Legal or regulatory authorities if required by law

Where we work with third parties, we ensure they comply with Australian privacy laws or equivalent standards.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

• Secure servers and encrypted platforms

• Restricted access to sensitive data

• Regular system and compliance checks

If a data breach is identified, we will act in accordance with the Notifiable Data Breaches scheme under the Privacy Act.

7. Access & Correction

You have the right to:

• Request access to the personal information we hold about you

• Ask for corrections if any of the information is inaccurate, out of date, or incomplete

To request access or changes, contact us at admin@prospectly.com.au. We may need to verify your identity before acting on your request.

8. Direct Marketing & Opt-Out

From time to time, we may send you updates, newsletters, or promotional material. You can opt out of receiving marketing communications at any time by clicking “Unsubscribe” in our emails or contacting us directly.

9. Third-Party Links

Our website may contain links to other websites not owned or controlled by Prospectly. We are not responsible for the privacy practices or content of those sites.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our business, legal obligations, or user feedback. The updated version will always be available on our website with the revised effective date.

11. Contact Us

If you have any questions, concerns, or complaints about how we handle your privacy, please contact us:

Email: admin@prospectly.com.au
Phone: 0466 538 829
Post: Level 1, Suite 22/797 Plenty Rd, South Morang VIC 3752

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.